Step into a world of wonder and delight with Santa's Grotto Experience, where the magic of Christmas comes to life.

Your journey begins at the enchanted entrance, where friendly elves greet you with cheerful smiles and festive tunes. You’ll collect Santa’s checklist and follow Candy-Cane lane into the magical woodland.

Along the way, complete interactive games to guarantee your space on Santa’s ‘nice list’. Before meeting Santa, stop by Festive Point to collect reindeer dust and write your Christmas list.

The highlight of the experience awaits as you enter Santa’s cozy grotto to meet the big man himself for a personal and memorable encounter.

Santa’s helpers are on hand to ensure you get the perfect professional picture and each child leaves with a special gift from Santa, a keepsake to remember this magical experience.

NEW FOR 2024 – Meet Rudolph the character during your Santa’s Grotto Experience! Available on daytime slots, Monday – Friday throughout November

Experience includes:

- Festive lights walk-through experience with interactive games
- Photo opportunities
- Meet & greet our Head Elf
- Personal meet & greet with Santa
- Cuddly toy for each child
- Family souvenir photo

We recommend arriving at The Island up to 30 minutes before your selected time to begin your journey through the magical festive woodland.

Please note, every time slot allows for one family group to meet Santa together.